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Customers

Our customers are private and public companies of several sizes and economic sectors, mainly characterized by the use of information and communication technology as a competitive advantage.

Get to know our success stories:



Sinoserra


By allowing the monitoring of the IT services in the Sinosserra Group, the MonitoraIT tool helps in controlling the process, anticipating failures and supporting the growth of the organization.

With over a thousand employees and strong presence in Rio Grande do Sul, having billed R$995 million in 2010 by selling 29,350 vehicles; the Group needed to boost business growth by opening new stores and had the necessity to monitor the availability of information technology services. For this, Netwall management solution was hired and, for being innovative, meets this demand fully.
Currently, the MonitoraIT is responsible for pointing out future failures as the percentage of use of servers disk drives, scheduling the warnings when they reach 80%. This grants time for the group to act before or shortly after any incidents, as the tool sends a text message to the managers.
In the five-year period, vehicle sales, the main activity of the company, more than doubled, and the MonitoraIT technology gave aid this growth by providing proper support in foreseeing the failures of IT services so that these did not interfere with the operations of the company. "Our IT service was improved and we are avoiding to put out fires when a service is out through a shorter recovery time”, says Ricardo Vanderlei da Rocha, IT manager at Sinosserra Group.
According to Rocha, the biggest challenge facing the implementation was to discover that the Group had far more IT services than the technology team imagined and none of it was being monitored.



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Partners

Netwall believes in the role of the technology provider and consultancy services to the constant evolution of customers. Our partners can deliver complete services along with MonitoraIT, which range from the implementation of the tool, to the specialized consultancies in IT services.




São Paulo
Minas Gerais
Pernambuco and Paraíba
Rio de Janeiro
Rio Grande do Sul
Santa Catarina
Netbynet
NOC
Phone: +55 11 2297.4555
Contact: Eduardo Bertoletti Papa
Andracom
NOC/RESALE
Phone: +55 11 4407.6110
Contact: Eliezer Silva
Openfree
RESALE
Phone: +55 11 3522.1816
Contact: Rodrigo Marins
Komputer
RESALE
Phone: +55 11 3368.0000
Contact: Kleber Coelho



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TECNOPUC - Parque Científico e Tecnológico da PUCRS

Porto Alegre, RS - Brasil / CEP: 90619-900

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