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MonitoraIT Overview
What is MonitoraIT?
It is a management system that tries to guarantee high enterprise IT availability, particularly for those whose hardwares and softwares need to work continuously and precisely.
Objectives
Focus is given to prevention, identification and correction of irregularities such as slowness, inaccessibility and undesired interruptions of the IT infrastructure. By means of its generated reports, information graphics and alerts, the IT area indicators (like performance and behavior) of the whole business are presented, aiding at system management automation and correct infrastructure dimensioning necessary to properly serve current and future demands of the company.
Technologies
MonitoraIT is compatible with all major technologies and features friendly, automatic configuration using step-by-step wizards that detect present IT resources in the network and recommend their ideal parametrizations. Through its agent, its bots (i.e., directly through the application layer) or SNMP queries, it is possible to monitor any IT element and estabilish metrics to keep track of SLA fulfilment.
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Get to know some of the features
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24x7 Monitoring
Availability, continuity of service and capacity policy ensurance of IT resources that serve critical enterprise applications, including databases, operational systems, network services and infrastructure devices.
Prepared to monitor critical applications in real-time
Prepared to monitor real-time critical applications, databases and infrastructure devices, such as:
• Windows® NT, 2000, XP, 2003
• Microsoft® Exchange, IIS, AD, SQL, Site Server
• RAS, WINS, DHCP
• Oracle® SQL
• Dell® servers and network devices
• Hewlett Packard® servers
• Cisco® routers
• Foundry Networks® switches
• APC® back-up power protection systems
• NetBotz® environmental monitors
• Memory, bandwidth, disk space, CPU & battery
Reports
MonitoraIT reports are based on the best IT governance and service managament practices and include both real-time and detailed historical information. It is possible to export them as PDF, save favorite models and configure periodic mailings, bringing automation and convenience to the managers.
100% Web Interface
MonitoraIT allows you to configure it, manage accounts, generate reports and diagnostics, reboot systems, access servers and perform many other tasks via web, using the concepts of Web 2.0 and RIA (Rich Internet Application) that bring characteristics and features like those of traditional desktop applications straight to your browser's screen.
SNMP Monitoring
MonitoraIT is compatible with the de facto standard network management protocol, SNMP, thus being able to model any business indicator and communicate with any hardware or network device, such as routers, switches, servers, IP phones, call centers and more.
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Notifications
Before your business can be harmed, notifications are sent to the appropriate responsibles when given symptoms are perceived. Those symptoms include:
Reduced IT quality of service; Identification of pre-defined conditions; Thresholds are reached; Faults occur.
Monitoring from the client's perspective
Plugins simulate transactions and analyze results from a client's standpoint, ensuring whether the business process is in perfect conditions or not. With MonitoraIT, corporative applications like e-mail, CRM, ERP, e-commerce, BI, VoIP, web systems and others are tested 24 hours a day, guaranteeing quality deliver of these services.
Windows® Monitoring
Plugins to test the operation of Exchange, Event Viewer Logs, Services, PerfMon, Active Directory, IIS, TS, ASP.NET and all important aspects of Microsoft's family of operating systems (Microsoft® Windows® NT/2000/XP/2003/Vista) are provided by MonitoraIT.
Linux/Unix Monitoring
Plugins to test the operation of Sendmail, PostFix, SysLog, Services, LDAP and all important aspects of Linux and Unix operating systems are also provided.
With or without agents
Customers define the value of information and MonitoraIT operates according to needs. The agentless architecture makes MonitoraIT really fast to deploy and easy to manage. Its configuration happens automatically, only requiring you to follow a simple wizard setup or to start Automatic Discovery (i.e., autodetection). The architecture with agents, though, can complement management - bringing additional information, meeting any indicator required by the business. Because of its huge flexibility, MonitoraIT permits the management architecture to benefit from both models at the same time.
Database
Plugins to test the operation and the important aspects of major commercial databases like PostgreSQL, MySQL, Oracle®, SQLServer, DB2, Sybase, Progress and others are provided.
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SOAP Integration
MonitoraIT uses SOAP, granting an access interface to the calls and functions during runtime.
Per-user Access Control
Administrators can configure different permissions for different users. For example, they may authorize given users to configure reports, access availability views, views of events, define which servers, applications or systems the user profile can access, and more, while others not. MonitoraIT user system is compatible with LDAP directory systems, such as Active Directory (Windows®) and OpenLDAP (Linux).
Network Operations Center (NOC)
MonitoraIT's NOC offers an interface to examine the health of applications, operational systems, middlewares, hardwares with maps, operational views and tactical views. For each business process, device or service, there is a dashboard panel with information graphics, alerts and indicators based on the best practices of IT governance and service management.
Service Catalog and Service Delivery
MonitoraIT has a dashboard panel dedicated to business views. In this dashboard it is possible to visualize where your SLA's impact company processes. The presented information allows managers to prioritize actions, analyze the quality of service and, most importantly, monitor the overall health of information technology in their companies.
SLA and OLA Management
MonitoraIT brings many interesting results for companies when it comes to agility of SLA and OLA document disponibilization in internal and external environments. It simplifies alignment between business processes and IT in a clear view by means of the service catalog, as recommended by ITIL.
Automatic management of assets
Automatic configuration and registrations, discovering on the network when the devices and services are added or removed.
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